Authorize.net checkout unavailable for Company Stores users

Incident Report for OrderMyGear

Resolved

This incident has been resolved.

Posted Oct 24, 2024 - 14:12 CDT

Monitoring

We are currently monitoring Authorize.net's maintenance

Posted Oct 24, 2024 - 14:08 CDT

Update

Authorize.net has communicated that they have caused an incident during their maintenance and are aware that it is impacting platforms, like OrderMyGear. They are working to resolve the issue and will update their status page once they have additional information. https://status.authorize.net/

Posted Oct 24, 2024 - 11:55 CDT

Identified

Authorize.net is currently performing maintenance on their systems, which is causing an issue with Company Stores preventing users from using Authorize.net when checking out. OrderMyGear will provide further update as new information develops.

Posted Oct 24, 2024 - 10:37 CDT

This incident affected: Credit Card Processing (Checkout) and Company Stores (Company Stores Storefronts).