DistributorCentral & Websites Performance Issues
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 2025 - 12:12 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 26, 2025 - 11:43 CDT
Investigating - We are currently investigating this issue.
Mar 26, 2025 - 10:52 CDT
Popup Stores Operational
Popup Stores API Operational
Popup Stores Products Operational
Popup Stores Storefronts Operational
Popup Stores Reporting Operational
Popup Stores Document Generation Operational
Company Stores Operational
Company Stores API Operational
Company Stores Products Operational
Company Stores Storefronts Operational
Company Stores Reporting Operational
Company Stores Document Generation Operational
OneSource Operational
OneSource API Operational
Websites Degraded Performance
OrderMyGear Login Operational
Core Integrations Operational
Shopworks Operational
Quickbooks Operational
Credit Card Processing Operational
API Operational
Checkout Operational
Finance Operational
Deposits Operational
TaxJar Operational
Shipping Operational
API Operational
Canada Post Operational
FedEx Operational
Purolator Operational
UPS Operational
USPS Operational
Mail Sending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 26, 2025

Unresolved incident: DistributorCentral & Websites Performance Issues.

Mar 25, 2025
DC Is Unavailable
Resolved - This incident has been resolved.
Mar 25, 12:44 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 12:39 CDT
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 12:31 CDT
Investigating - Requests to DC are failing with 504 timeout errors
Mar 25, 12:20 CDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
DistributorCentral Websites outage
Resolved - This incident has been resolved.
Mar 18, 19:08 CDT
Monitoring - DistributorCentral websites are operational and we will continue to monitor the platform for issues.
Mar 18, 16:35 CDT
Investigating - We are currently investigating the issue.
Mar 18, 15:51 CDT
Mar 17, 2025
DistributorCentral dashboard errors
Resolved - This incident has been resolved.
Mar 17, 20:14 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 20:13 CDT
Update - We are continuing to work on a fix for this issue.
Mar 17, 20:12 CDT
Update - DistributorCentral dashboard and websites will be in a state of degraded performance while we work to implement a fix and resolve the issue.
Mar 17, 18:36 CDT
Identified - This issue has been identified and a fix is being implemented.
Mar 17, 18:35 CDT
Investigating - OrderMyGear Engineers are currently investigating an issue related to the DistributorCentral dashboard that is causing it to fail and show errors to customers. We will update the incident with additional information as it develops.
Mar 17, 17:56 CDT
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

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