Update - We are continuing to monitor for any further issues.
Feb 14, 2025 - 16:23 CST
Update - We are continuing to monitor for any further issues.
Feb 12, 2025 - 15:50 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 2025 - 21:44 CST
Identified - DistributorCentral is undergoing temporary maintenance.
Feb 09, 2025 - 20:41 CST
Investigating - We are currently investigating this issue.
Feb 08, 2025 - 19:57 CST
Popup Stores Operational
Popup Stores API Operational
Popup Stores Products Operational
Popup Stores Storefronts Operational
Popup Stores Reporting Operational
Popup Stores Document Generation Operational
Company Stores Operational
Company Stores API Operational
Company Stores Products Operational
Company Stores Storefronts Operational
Company Stores Reporting Operational
Company Stores Document Generation Operational
OneSource Operational
OneSource API Operational
Websites Operational
OrderMyGear Login Operational
Core Integrations Operational
Shopworks Operational
Quickbooks Operational
Credit Card Processing Operational
API Operational
Checkout Operational
Finance Operational
Deposits Operational
TaxJar Operational
Shipping Operational
API Operational
Canada Post Operational
FedEx Operational
Purolator Operational
UPS Operational
USPS Operational
Mail Sending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 15, 2025

No incidents reported today.

Feb 14, 2025

Unresolved incident: DistributorCentral / OneSource / DC Websites.

Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 22:29 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:00 CST
Scheduled - There will be scheduled maintenance on February 13th from 10pm to 12am CST.
The DistributorCentral app and websites will be briefly unavailable during this timeframe.

Feb 13, 15:43 CST
Feb 12, 2025
Feb 11, 2025

No incidents reported.

Feb 10, 2025
Feb 9, 2025
Feb 8, 2025
Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - This incident has been resolved.
Feb 6, 18:25 CST
Monitoring - We observed that the conditions have returned to normal. We are continuing to monitor, to ensure platform stability on DC Websites.
Feb 6, 14:58 CST
Update - We are currently experiencing potential service degradation in DC websites and are investigating the issue.
Feb 6, 14:47 CST
Investigating - Beginning right about noon (2/6/25), we began getting server connection issues leading to degraded performance
Feb 6, 14:14 CST
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.