All Systems Operational
Popup Stores Operational
Popup Stores API Operational
Popup Stores Products Operational
Popup Stores Storefronts Operational
Popup Stores Reporting Operational
Popup Stores Document Generation Operational
Company Stores Operational
Company Stores API Operational
Company Stores Products Operational
Company Stores Storefronts Operational
Company Stores Reporting Operational
Company Stores Document Generation Operational
OneSource Operational
OneSource API Operational
Websites Operational
OrderMyGear Login Operational
Core Integrations Operational
Shopworks Operational
Quickbooks Operational
Credit Card Processing Operational
API Operational
Checkout Operational
Finance Operational
Deposits Operational
TaxJar Operational
Shipping Operational
API Operational
Canada Post Operational
FedEx Operational
Purolator Operational
UPS Operational
USPS Operational
Mail Sending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024
Dashboards Sales Not Updating
Resolved - This incident has been resolved.
Oct 28, 15:37 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 14:15 CDT
Update - We are continuing to investigate this issue.
Oct 28, 11:11 CDT
Investigating - OrderMyGear is aware of an issue related to dashboard analytics data and is working to troubleshoot and resolve the issue.
Oct 28, 11:07 CDT
Issues affecting customers after logging into popup
Resolved - This incident has been resolved.
Oct 28, 11:07 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 10:27 CDT
Investigating - OrderMyGear is aware of an issue affecting customers after they login and we are currently investigating the issue.
Oct 28, 10:13 CDT
Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024
Authorize.net checkout unavailable for Company Stores users
Resolved - This incident has been resolved.
Oct 24, 14:12 CDT
Monitoring - We are currently monitoring Authorize.net's maintenance
Oct 24, 14:08 CDT
Update - Authorize.net has communicated that they have caused an incident during their maintenance and are aware that it is impacting platforms, like OrderMyGear. They are working to resolve the issue and will update their status page once they have additional information. https://status.authorize.net/
Oct 24, 11:55 CDT
Identified - Authorize.net is currently performing maintenance on their systems, which is causing an issue with Company Stores preventing users from using Authorize.net when checking out. OrderMyGear will provide further update as new information develops.
Oct 24, 10:37 CDT
Oct 23, 2024
Company Stores Admin Routes to storefront for new stores
Resolved - This incident has been resolved.
Oct 23, 12:00 CDT
Update - We are continuing to investigate this issue.
Oct 23, 11:56 CDT
Investigating - Company Stores Admin Routes to storefront for new stores
Oct 23, 11:52 CDT
Oct 22, 2024

No incidents reported.

Oct 21, 2024
Issues With Company Store
Resolved - This incident has been resolved.
Oct 21, 16:49 CDT
Update - We are continuing to monitor for any further issues.
Oct 19, 00:02 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 16:43 CDT
Update - We are continuing to investigate this issue.
Oct 18, 15:33 CDT
Investigating - We are currently investigating this issue.
Oct 18, 15:25 CDT
Issues with products
Resolved - This incident has been resolved.
Oct 21, 16:31 CDT
Update - We are continuing to monitor for any further issues.
Oct 15, 01:40 CDT
Update - All platform components are operational.
Oct 15, 01:39 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 01:37 CDT
Update - OrderMyGear Engineering is continuing to troubleshoot and mitigate the issue. We will post additional updates as we have them.
Oct 14, 18:59 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 14, 11:37 CDT
Investigating - Issues related to products have been reported and we are currently investigating.
Oct 14, 11:23 CDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024
Oct 18, 2024
Oct 17, 2024
Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 16, 22:54 CDT
Oct 16, 2024
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